111k+
US plumbing, heating & AC contractor establishments (2023)1
AI front office for local services
Every call answered.
Every lead latched.
Done-for-you phone, chat, booking, and follow-up for plumbing, HVAC, landscaping, and dental practices across the US.
Try it · Peak Plumbing
Demo, AI receptionist · connecting…
Cap ~12 messages per session. No personal data stored beyond the session.
Calendar
November 2026
Owner view
Thu · 10:00 AM
New booking · Water heater leak
Booked by SystemLatch AI · SMS sent to owner
Confirmed on calendar
The problem
Missed calls are missed jobs.
When your crew is on a job, the phone still rings. After-hours voicemail and slow follow-up leave revenue on the table — especially in trades and dental offices where owners wear every hat.
58%
of those shops have fewer than 5 employees — phones and trucks compete for the same hands2
118k+
US landscaping service establishments; ~71% under 5 employees3
1 U.S. Census Bureau, County Business Patterns 2023 national file (NAICS 238220). Data: cbp23us.zip.
2 Size-class share for NAICS 238220 compiled from CBP 2023 / BRIX trades compilation: brix.so/research/trades-business-statistics. Rounded from 58.3%.
3 CBP 2023 NAICS 561730; under-5 share 70.6% per same compilation. Rounded.
What you get
A front office that latches shut — even when you’re on a job.
One productized bundle. Voice, chat, follow-up, booking, and reviews — set up for you, then mostly automated.
AI phone receptionist
Answers missed and after-hours calls, qualifies the job, books or takes a message, and texts you a summary.
Website & chat answering
FAQ replies and booking handoff from your site widget — same voice and rules as the phone line.
Lead follow-up
Instant SMS or email when a form, call, or ad lead arrives — then a short multi-touch sequence so nothing goes cold.
Booking & reminders
Calendar sync, confirmations, and reminder texts so no-shows get a nudge before the truck rolls.
Review requests
Post-job SMS or email with your Google review link — timed after the work, not while you’re still on site.
Light inbox triage
Common emails labeled and routed; draft replies ready for you to send. Humans stay in the loop where it matters.
How it works
Three steps. Then it runs.
STEP 01
Map
We learn your services, service area, hours, pricing bands, and booking rules — and connect your calendar and CRM.
STEP 02
Latch
We build the call flows, chat scripts, follow-up sequences, and review asks. You approve before anything goes live.
STEP 03
Run
AI handles the front door. You get SMS summaries, a monthly latch report, and a human check-in when something needs tuning.
Built for
First-wave niches
US local service businesses where the phone is the pipeline and the owner is often in the field — or chairside.
Plumbing & HVAC
Emergency and repair calls don’t wait for you to finish the current job. Capture after-hours demand and book the next open slot.
~111,200 US employer establishments (CBP 2023, NAICS 238220)1
Landscaping
Seasonal surges and after-hours web leads hit while crews are on site. Latch the inquiry before it goes to the next quote.
~118,000 US employer establishments (CBP 2023, NAICS 561730)3
Dental offices
Front-desk phones, recalls, and review volume — without putting protected health details into generic AI prompts. HIPAA-aware setup available.
~135,700 US employer establishments (CBP 2023, NAICS 621210)4
4 U.S. Census Bureau CBP 2023, NAICS 621210 (Offices of dentists), from the same national file cited above.
Pricing
Simple. Productized.
One monthly rate for the full front-office latch. Setup covers install, flows, and training.
Monthly retainer
$1,000/mo
+ one-time setup US$1,500–$2,500
- AI phone receptionist
- Website / chat answering
- Lead follow-up sequences
- Booking + reminders
- Review request automation
- Light inbox triage
- Monthly latch report + check-in
Voice minutes and SMS beyond the included allowance may be billed as overage at documented cost plus markup. Out of scope at this tier: custom software, full bookkeeping, ads management, multi-location enterprise SLAs.
FAQ
Questions, answered.
The AI receptionist picks up, greets with your business name, qualifies the request against your rules, offers booking or takes a message, then sends you an SMS summary with the caller’s details.
Usually no. We configure call forwarding or simultaneous ring so missed and after-hours calls reach the AI line while you keep your published number.
No free trial. We offer a paid 14-day pilot (setup fee) or first-month prepaid so both sides are committed to a real install.
Yes — with constraints. We keep protected health information out of generic LLM prompts and can work with BAA-capable tools where required. Your lawyer should review the stack for your practice.
Custom software builds, full bookkeeping close, paid ads management, and multi-location enterprise SLAs. Those are separate engagements if you need them later.
SystemLatch is built and operated by Jayden Custureri, based in Ontario, Canada, serving US local service businesses.
Next step
Book a 15-min demo
Tell us about your shop. We’ll show the latch on a call flow that matches your niche.
You’re booked
Your 15-minute SystemLatch demo is confirmed. Download the calendar invite and we’ll follow up at your email.
Download .ics calendar file